RETURNS AND REFUNDS POLICY
Thank you for shopping DNA Nutrition.
If you are not 100% satisfied with your purchase, we’re here to help.
DNA Nutrition Support is available weekdays 9AM-5PM at +27 (63) 958 4959 (WhatsApp) or anytime at email@example.com
We do our very best to respond to support emails within 48 hours.
Our products can be returned within 15 days of the original purchase of the product.
To be eligible for a return, please make sure that:
The product was purchased within the last 15 days.
The product is unopened, in its original packaging.
Apparel must be unworn, unwashed, with tag(s) and in new condition. All t-shirts are FINAL SALE, no returns or exchanges.
You have the receipt, order confirmation or proof of purchase from dnanutrition.co.za. We are unable to accept returns of purchases made from third party retailers.
Products that do not meet this criteria will not be considered for return.
Unfortunately items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded.
Stuff happens, and if you receive a damaged product, please notify us immediately.
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of South Africa. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility.
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above.
Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list.
If you have any questions about our returns and refunds policy, please contact us at firstname.lastname@example.org
This page was last updated December 29 2019